Full Flex Marketing Terms and Conditions
Terms & Conditions
Last updated: October 2025
These Terms and Conditions (“Terms”) govern your access to and use of the website, CRM platform, and services provided by Full Flex Marketing LLC (“we,” “us,” or “our”). By accessing our website or engaging our services, you agree to these Terms in full.
1. Company Information
Full Flex Marketing LLC
250 E 200 S, 16th Floor – 1614, Salt Lake City, UT 84111
Contact: Team@fullflex.agency | (801) 666-2953
2. Scope of Services
Full Flex Marketing LLC provides digital marketing, website development, CRM configuration, advertising management, consulting, and automation services.
We also provide subscription-based access to our white-labeled GoHighLevel CRM (available at app.fullflex.agency) and related integrations.
All services are provided under written agreement, SaaS subscription, or authorized client approval.
3. Use of Website and Platform
You may use our website and CRM only for lawful purposes. You agree not to:
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Interfere with or disrupt the operation of our systems.
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Attempt to gain unauthorized access to data or accounts.
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Use our intellectual property or materials without written permission.
We reserve the right to suspend or terminate access for any activity that violates these Terms.
4. Client Responsibilities
Clients are responsible for:
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Providing accurate and timely information for campaigns and projects.
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Maintaining access credentials to the CRM platform.
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Complying with all applicable advertising, communication, and data laws.
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Securing written consent from their own contacts for marketing communications sent via SMS or email through our systems.
5. Billing & Payment Terms
a. Invoicing
Invoices are issued via our CRM billing system or through Stripe. Unless otherwise agreed in writing, payment is due within fifteen (15) days of invoice date (Net 15).
b. Late Payments
Unpaid invoices after 15 days may incur a 1.5% monthly finance charge or the maximum rate allowed by law. We reserve the right to suspend services for past-due accounts.
c. Cancellations
Clients must provide 30 days’ written notice to cancel any ongoing service or subscription. Pre-paid SaaS fees are non-refundable once service access has begun.
d. Refunds
Due to the custom and time-based nature of marketing and SaaS services, all payments are non-refundable except in cases of billing error.
6. Ownership of Work
All deliverables, creative assets, and intellectual property developed specifically for the client become the property of the client once all invoices have been paid in full.
Full Flex Marketing LLC retains the right to display non-confidential work for portfolio or marketing purposes unless otherwise agreed in writing.
7. SMS Communications & A2P Compliance
SMS Communications: Full Flex Marketing LLC sends marketing and promotional SMS only to individuals who directly submit a Full Flex Marketing LLC website form and affirmatively opt in to receive messages. Messages relate solely to Full Flex Marketing LLC’s own digital marketing, CRM, advertising, consulting, and automation services. Full Flex Marketing LLC does not send SMS on behalf of clients, affiliates, or third parties; does not buy or sell leads; and does not share mobile opt-in data or consent with third parties or affiliates for marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help, or contact team@fullflex.agency.8. Third-Party Services & Integrations
We utilize and integrate with third-party platforms including (but not limited to) GoHighLevel, Mailgun, Stripe, Google, Meta, and Hostinger.
While we take care in selecting trusted providers, we are not responsible for third-party outages, data breaches, or changes in their terms of service.
Your continued use of these integrated tools signifies acceptance of their individual policies.
9. Affiliate Disclosure
Full Flex Marketing LLC participates in affiliate programs with partners such as Hostinger and GoHighLevel.
We may earn commissions or other compensation when clients use our referral links. These affiliations do not influence our service recommendations or pricing.
10. Confidentiality
Both parties agree to treat all shared business information as confidential.
We will not disclose client data or campaign information except:
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With your express consent,
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To authorized subcontractors bound by confidentiality, or
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As required by law.
11. Limitation of Liability
To the fullest extent permitted by law:
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Full Flex Marketing LLC shall not be liable for indirect, incidental, or consequential damages, including loss of profits, revenue, or data.
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Our total liability shall not exceed the amount paid for services in the 3 months preceding any claim.
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No guarantee of specific marketing results is implied or promised.
12. Indemnification
You agree to indemnify and hold harmless Full Flex Marketing LLC, its employees, and affiliates from any claims or damages resulting from your breach of these Terms or misuse of our services.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Utah (Salt Lake County).
Any disputes shall first be resolved through good-faith negotiation.
If unresolved, both parties agree to resolve matters through Utah small claims court whenever legally permissible, rather than initiating formal litigation.
14. Termination
We reserve the right to suspend or terminate access to services for non-payment, violation of these Terms, or unlawful activity.
Outstanding balances remain payable upon termination.
15. Modifications
We may update these Terms periodically. Revisions will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the new Terms.
16. Contact Information
For billing, service, or policy inquiries, please contact:
Full Flex Marketing LLC
250 E 200 S, 16th Floor – 1614, Salt Lake City, UT 84111
Email: Team@fullflex.agency
Phone: (801) 666-2953